The following FAQs are based on common questions that are asked of our support team. If you cannot find the answer to your specific query here, or need further information, please click here to contact our support team.
Where can I buy TDSi equipment?
Depending on whether an account is held directly with TDSi, most of our customers purchase via Security wholesalers. Please contact us for a list of distributors.
Are TDSi products available outside of the UK?
Yes we sell our products throughout Europe, Africa and Europe. Please contact your local TDSi stockists for more information or contact us directly for a list of distributors.
What type of training does TDSi offer?
Installer training and end user training is available, for more information please click here
Do TDSi offer direct support?
TDSi Technical Support is available for Authorised Installers only. Limited support may be given to non-Authorised Installers depending on the level of training achieved.
If you are an End User and would like support from TDSi then this is available in the form of a Software Support Agreement (SSA). For more information on SSAs please contact us.